Full Region/Homestead Covenant

Before buying land with us, please ensure that everything within this document is to your satisfaction for your wants and needs.

Should anything be of concern, please ask us. Sometimes we can be less restrictive or allow some things, this is reviewed case by case.

We will always try to work with you and be as flexible as possible to get you what you need and want.

Before making any payments for land or land tier, please be aware that all payments made are final, meaning there is no refunds on any payments that is made to the following accounts - Support Legendary, Pay Legendary or Stream Legendary - No exceptions. 

Behavior Policy

At Legendary Estates we want everyone to be happy and enjoy having their land with us.

Linden Labs ToS applies to ALL regions in Second Life, including ours.

Please be respectful and speak to others with courtesy and manners.

We will not tolerate any form of abuse to our staff or our tenants whatsoever. 

Anyone that is abusive to staff or our tenants will have their access removed from all regions within our estate.

All Resident to Resident abuse cases are handled through "Linden Lab’s Abuse System" which can be found under the Help/Report Abuse menu at the top of your viewer.

Please also notify our estate management team should you have such issues or experience any abuse from another resident on any of our regions. We will deal with such incidents on a case by case basis and take all necessary steps required which could include the removal of an avatars access to our regions.

Before you purchase any vacant land we have, please ensure the land you're buying is owned by "Support Legendary" and is set for sale for 1L$. If this is not the case, please protect yourself, do not buy the land and contact our team who can advise you.

To purchase land, simply stand on the parcel, right click the land and select "Buy" under the "About land" menu to gain ownership rights to the land.

Once you have purchased the land, create a landmark, take note of the region name and parcel number and visit our office to pay the tier box for your parcel. All tier boxes are clearly marked with a parcel number and region name in our office.

Tier must be paid within 30 minutes of the land purchase. If tier is paid later than 30 minutes, we may deduct the difference in tier credit.

If no payment is made for tier then we will reclaim the parcel and reset it for sale.

ALL payments for tier go to "Pay Legendary" ONLY, please do NOT pay any other account for tier otherwise you are putting yourself and your L$ at risk.

As you rent a full region or Homestead, you can request for Estate Manager rights for the region/s you rent with us by submitting a request via customer services.

To request Estate Manager rights, we need the full username of the avatar and the UUID code from their profile submitted to us.

We strongly advise that you only request us to add people that you trust to your Estate Manager list as this will grant them the same region powers as you will have.

Any requests that are made to either add or remove people from your Estate Manager list will be done when possible and can take up-to a maximum of 24 hours, although we do aim to have your request processed in a much shorter time frame.

Should one of you Estate Managers go rogue and destroy your region by mass returning items etc, you MUST tell us ASAP.

We can request to Linden Labs via support ticket to roll back the regions state to how it was up-to a maximum of 72 hours prior. We will need the following details.

• What has happened.
• Why you need the rollback.
• Which region it is.
• Precisely how far back in time you need to go to repair the situation.

This is a chargeable service with payment upfront.

If Linden Labs accept our region rollback request, you will be billed $30.00USD (or the L$ equivalent).

If Linden Labs deny our region rollback request, you will have your payment refunded in full within 24 hours.

When Linden Labs perform a rollback, they set the estate back to the exact state it was in when the backup was made. All changes and everything that has happened between the moment the save happened and now are lost, undone or reset.

It is very important to understand what this means before you request a rollback. Some examples of unexpected consequences of a rollback include:

• People who are banned become unbanned for all parcels and the estate itself.
• People granted access suddenly find they are banned.
• Any land parcel changes are undone.
• Land sold or abandoned to tier down reverts to the prior owner, potentially pushing that person back over the new tier.
• Residents lose any land purchased after the backup, along with any content on that land.
• Recently edited parcel layouts revert to their prior form.
• Objects placed (rezzed) inworld after the backup are lost. No-copy objects are lost for good.
• Any changes to builds themselves are undone: textures are reverted and prims reset to the state they were in at the moment the backup was taken. This may mean that recent tenants lose their prefab or their furniture and that new sale items disappear.
• Any terraforming that has been done is undone and any recent changes to land textures are lost.
• Script changes to objects performed after the backup point are lost. Scripted vendors that updated with new content after the backup have those changes removed.
• Conversely, no-copy objects rezzed at the time of the backup but subsequently taken back into your Inventory reappear where they were.

Warning: Deliberate use of rollbacks to obtain additional copies of no-copy content can be considered abuse and is dealt with accordingly by Linden Labs.

Rollbacks have significant repercussions and should only be requested when absolutely necessary.

Full information on region rollbacks can be found here - https://lindenlab.freshdesk.com/support/solutions/articles/31000134561-region-rollback-guidelines#Private-Region-auto-saves-and-restores-(rollbacks)

Customer Services

In order for us to help you and provide the best possible service to you, please avoid contacting our staff directly for assistance and instead use one of the following methods.

Discord Server "Customer-Services" Channel

This is the best method to get help and also has fastest response times. We can also respond to you when we are not in-world with this method making us the most accessible for you and enables us to respond alot faster. Please visit our channel "Customer Services" on our Discord server on how to request for help and one of our team will PM you as soon as we can. 

Send a PM to "Support Legendary" in-world

All staff have access to this accounts PMs and will be alerted in-world to your message. When using this method, please write out details of what you need before you send your message as this will speed up your service. One of our team will respond once your message is picked up. Please note - Unlike using our Discord server, our team will only see these messages when they are in-world.

Click our "Help Desk" at our office

This method is primarily intended for tenants that do not have Discord to enable them to leave us a message from in-world to a staff channel here in Discord. We can see these messages when we are offline but cannot respond to them until we are in-world.

Once your request for help has been resolved, we will close your case. Please follow one of the the procedures above again should you need assistance again and we will be glad to help you.

Tier Payments

All land tier payments are to ONLY be made to "Pay Legendary".

All land tier payments are final, they are not refundable and not transferable.

If your name is on our tier box, you're known as the named tenant.

It is the named tenants responsibility to manage the rental and ensure that it is paid on time.

Tier box time must be kept in a positive balance and not let go into arrears.

Anyone can pay any of our tier boxes, this enables your friends or family the ability to pay your rental on your behalf.

If you pay someone else's tier box by mistake, you must inform us immediately so that we can correct this for you.

Payments can be made weekly, monthly and even partial payments can be made. This is helpful if you want your due day to be changed to a different day of the week.

Grace Period

We offer a 24-hour grace period as a courtesy to you and is there to help protect you. It should only be used if absolutely necessary.

If you allow your tier to go into arrears regularly and abuse this courtesy, then we may retract our grace period from you. 

If we remove your grace period, we will give you notice in advance of the change and a reason why in writing. 

If you're having an issue that will prevent you from paying within our grace period, please inform our team before your tier expires and request for an extension on your grace period with details of how long you need. If approved, this will prevent your land being reclaimed and give you more time to make payment.

If you do not contact us and your tier exceeds our 24 hour grace period, then we can only assume you are not renewing, we will reclaim your land and return all items back to their respective owners.

We cannot be held responsible if you fail to pay your rent and as a result lose any items such as no-copy items in the event of an eviction.

We never want to evict anyone and will only do so as a last resort.

Building & Objects

Your rules, build anything you want!

Land Upgrade/Downgrade

Although our tier policy states that tier is non-transferable, should you wish to move to another parcel within our estate, you may still request for transfer of your tier to be moved to a new rental. We may make an exception for you but this is not to be expected nor is it a guarantee that we can approve a transfer. If a transfer is however approved, you may lose 1 day of tier time plus any excess hours that is less than 24 hours for this process.

If you want to expand your land and rent land beside you that is vacant and join it to your existing land, this is allowed and you will need to match the tier time on both tier boxes. We will then combine both tier boxes into one box within 24 hours.

If you have upgraded your land size and then at a future date wish to downsize again but you wish to remain on the same region and area that you are currently renting, you can submit your request to one of our staff members.

You must have a minimum of 72 hours tier time remaining at the time when you submit your request. We will confirm a decision within a maximum of 48 hours, although in over 95% of cases we will have a response for you within 24 hours. 

Please know that although we try to be as flexible as possible when a tenants needs and wants change, that it is not a guarantee that we can approve any changes to a regions parcel setup, therefore we cannot guarantee that we can approve a downsize request on a parcel that your currently renting or be able to reverse any previous land size change. Same applies if your rental started with a particular land size and you later wish to downside to a smaller size.

If we cannot approve a downgrade for you on your current land we may be able to instead offer you a suitable alternative the land size/prims that you're asking for on another region. 

You are welcome to move to another one of our regions in order to upgrade or downgrade your land size at any time, but you must inform an estate manager of any parcel changes and we recommend that you confirm that you can have any excess tier transferred before you commit to a relocation. You must remain in tier credit on the parcel you are leaving to allow time for you to clear it and you will need to have paid a minimum of 1 week tier for the new parcel. 

Sub-Renting Land

You are welcome to sub-let land on our regions to other people if you are building up a community region and wish to offer homes, skyboxes, stores etc to other avatars.

It must be made clear to anyone that rents from you that the rental agreement is solely between you and them and completely excludes Legendary Estates.

If you pay any tier box that is not owned by "Pay Legendary", then this means you do not have a direct rental with Legendary Estates and instead you would be sub-letting from someone that does have a rental agreement with us. Please know that we are not responsible or liable for any issues or losses incurred with any rental agreement you have with a 3rd-party.

Any rental agreements that are made with any other avatar that does not work for Legendary Estates on any of our regions is done so completely at your own risk as we have no involvement with any rental agreements that are not made with us directly.

We are unable to provide full support to anyone that makes any rental agreements with one of our tenants that sub-rents to you.

Important Information

We cannot be held responsible for any loss or damage to any of your items/objects that get returned to you for any reason outlined in this document.

We reserve the right to return any objects - eject avatars - evict you without refund of tier if you are unable to follow the rules outlined in this covenant and continue to break them.

We NEVER want to evict anyone from our regions and eviction is ALWAYS a last resort.

Should anything written within this document is cause for concern for you or if you would like to ask us anything for clarification or wish to request for us to allow something to suit your needs, please just ask us.

Once you have ticked/checked the box confirming that you agree to everything stated within this document and then purchase land within any of our regions, this action confirms that you have read and accepted the rental terms and conditions outlined within this document. 

Our Commitment To You

All of our regions are provided and maintained by Linden Labs, the creators of Second Life.

Although it is very rare that a region experiences any issues, it is not impossible, should an issue ever arise that adversely affects your regions performance then please let us know right away and we will contact Linden Labs to investigate and resolve any issues.

We are committed to providing you with a high standard of customer service and try to cover most time zones. We aim to respond and resolve most questions or issues within a 12 hour time frame. In some cases were an issue or change is needed that requires a support ticket to Linden Labs to resolve, we will submit a ticket asap on your behalf and it may take longer depending on Linden Labs ticket volumes which is out of our control, but in most cases they resolve most things within 24-48 hours.

All of our land come with 'true' prim allowances, this means if you rent a parcel on a 30k prim region, you will have the full share of this allowance based on your land size. An example of this is if you rent a 1/2 region then you would have 15,000 prims or a 1/4 sim then you would have 7500 prims.

We don't do what some estates do and abuse what is called a 'region bonus factor' that some places use to display a false prim allowance number on your parcel. If your region has a bonus factor, it will be due to a special region setup that involved land being retained by our estates ownership and we have shared the prims from this land onto other parcels on the region to give you more prims which is one of the correct ways of use for this feature.

We will never prematurely evict you just because you notify us that you are leaving us, your land is yours as long as there is credit on your rental box, so please do not be shy with giving us a little courtesy and notice that you wish to leave us. We will only reclaim your land earlier if you instruct us that we can do so or if you have 0 prims remaining on your land.

We will provide you with multiple methods of contacting us, even when we are offline you can contact us via our Discord server or by email.

We will never increase your rental price unnecessarily and we aim to keep your tier rate at a fixed price for the full duration of your rental.

We really hope that you enjoy your land with us at Legendary Estates and we would like to thank you for choosing us to be your land provider.

This document was last updated on 02/09/2025